The UK’s most affordable attended payment solution. Simple to use & accessible on any phone system. No changes to your numbers or infrastructure. Ensure Level 1 PCI DSS compliance with ease.
Take live agent payments over the telephone without any infrastructure changes
Our solutions fit seamlessly into your agent or payment workflow without the need to make any infrastructure or internal process upgrades.
Our PCI Agent™ solutions are designed for all business types. From SME’s to Large Corporates, providing an affordable solution has been key to our success.
Remove your agents from PCI DSS scope with our PCI Agent™ solutions. Synchronise your omnichannel payments with our range of accredited offerings.
PCI DSS compliance doesn’t need to be difficult. Our solutions are flexible and configurable by design with straightforward usability as standard.
“The team at PCI Telecom understand our business and respond expeditiously to everything. I would not hesitate in recommending them to other organisations.”
Steve Sheils | Merseyrail
At the point a payment needs to be taken from a customer, the agent advises the customer they are placing the call into ‘Secure Mode’.
The call is transferred to the PCI Telecom platform. This disconnects the originating call then re-connects with the agent within our secure environment.
The agent launches the PCI Agent™ browser via our desktop icon or integrated CRM instruction. The call and web-session are then securely linked ready to intercept DTMF tones.
The agent remains on the call while the customer’s DTMF tones are captured, suppressed and processed by our integrated PSP.
