Here at PCI Telecom, we’re always looking at ways to improve our clients’ operations as well as their customers’ experience. The most recent solution added to our suite of payment gateway products is Link Payments, combining the use of both phone and online technology to send customers a secure web link that can be used to make a payment online while remaining on a call, chat or social media or at a later date.
Link Payments offer flexibility and convenience to customers. They remove the need to read card details aloud or enter them via the keypad. They also enable the use of mobile payment technologies such as GooglePay and ApplePay stored on customers’ devices. Not only that, from the vendor perspective, link payments improve productivity, speeding up the payment process so that operators can manage more calls per hour while still maintaining positive person to person customer interaction and card payment security.
Our Link Payments technology can be used alone or as part of a wider multichannel payment gateway provision. All of our payment gateway solutions are compliant with PCI DSS to the highest level so are suitable for businesses of every shape and size, from large customer contact centres to SMEs. Because all of our solutions are built from scratch, our clients benefit from a payment gateway that works to their exact needs at a price that suits their budget – rather than an off-the-shelf solution with unnecessary and costly functionality.