It’s been another challenging year for businesses, compounded by on/off lockdowns and travel restrictions as well as working-from-home advice, the implications from which have led to substantial changes in working practices and consumer behaviour. So, what have we learned from our experiences in 2021 and what can we take forward as we move into the […]
Here at PCI Telecom we’ve recently updated our solutions to become fully integrable with Stripe. This means that our customers can now benefit from our fully PCI compliant card payment gateway working alongside Stripe’s unique processing services. What this means for your business Our multi-channel payment gateway solutions enable you to accept card payments online, […]
MOTO payments continue to be an essential piece of the card payment landscape, with around half a billion MOTO payments processed in the UK each year. For many businesses, particularly retailers and food outlets, MOTO payments offer an essential alternative to online channels, enabling more customers to access their products and services. Despite the continued […]
‘Soft declines’ of card payments have become more common of late, causing a bit of a headache for businesses and frustration for customers. So, what is the reason for this rise in soft declines and how can you try to prevent them from happening? ‘Soft’ declines vs ‘hard’ declines Hard declines of card payments occur […]
If you’re a retailer, you’ll no doubt have begun planning your Christmas sales period. For many, the busiest time of year requires months of organisation to ensure that products and stock are ready and teams fully prepared. But what about your card payment processing? The number of card-not-present (or CNP) transactions has been on the […]
When you are in the process of starting up a business, it’s understandable that you will be giving most of your attention to developing your product/service and keen to get out there to meet your customers. But as eager as you are, there are background functions to get sorted, one of which being the accepting […]
Despite being introduced nearly 15 years ago, PCI DSS, for many businesses, continues to be clouded in mystery and confusion. A lack of time and resources, paired with limited understanding of cybercrime and the risks associated with a data breach, mean that many business owners and managers have chosen to bury their head in the […]
Are you looking for ways to expand your reach to customers without having to invest heavily in equipment or extra resources? Or maybe you’re considering ways to maintain customer engagement when your staff are mixing office and remote working? Whatever your current conundrum, PCI Webchat could be the solution that you’re looking for. The development […]
In the post-Covid context, many businesses are looking at how to manage operations, juggling staffing schedules and hybrid office/remote working practices. We’ve noticed an upsurge of interest in our IVR solutions recently, with businesses searching for more automated systems to help them adapt to these new work patterns, while also reducing costs and providing more […]
PCI DSS is having a shake up this year with the release of PCI DSS v4.0 expected later in 2021. Final details are still to be announced but are expected to include requirements for more frequent testing and more rigorous authentication. With these changes on the horizon, businesses might be wondering what they can do […]
In these challenging times many businesses will be looking to cut costs where possible, putting planned expenditure on the back burner and tightening future budgets until Covid disruption blows over. We know that card payment security and PCI compliance aren’t always at the forefront of minds and therefore have the potential to be on the […]
Are you setting your sights on business growth in 2021? Or is your aim to simply to ride out the coronavirus storm? Whatever your objectives, if you’re using an out-of-date card payment processing system, it could hold you back or worse, lead to loss of sales and reputation damage. Future-proof your business Your old system […]
With the UK’s departure from the EU just around the corner, many businesses are wondering with uncertainty what future trading of goods and services with European customers will entail. As talks between leaders continue (at the time of writing), businesses are being advised to put in place procedures and practices to ensure a smooth transition […]
There is no doubt that British businesses are currently facing unprecedented uncertainty as the Covid-19 pandemic continues and Brexit appears on the near horizon. It’s a challenging time and with a steep climb to recovery ahead, many businesses are cutting costs and tightening their belts. Finding the balance between managing income and overheads with putting […]
Shopping on the high street remains anything but ‘normal’. Tighter lockdown restrictions, social distancing measures, face masks and queues mean many consumers are shifting their shopping habits to buy online or over the phone from the comfort and safety of their own home. And as we enter the busy pre-Christmas build up, retailers will be […]
October is European Cyber Security Month – the EU’s annual campaign dedicated to promoting cyber security to individuals and organisations and providing up-to-date online security information through awareness-raising and sharing of good practices. The arrival of Covid-19 brought with it significant challenges for businesses, with many moving from physical to digital, in some cases overnight. […]
Being an integrated solutions partner of an accredited PCI DSS Level 1 provider is something that we regularly mention to highlight the reliability and robustness of the card payment solutions that we provide. But what does it mean for the businesses that we work with and their customers? What are the PCI DSS levels? PCI […]
The arrival of COVID-19 and the subsequent lockdown posed a significant challenge to businesses and, for many, a swift move away from their usual bricks and mortar operations to ecommerce and over the phone sales. But, in the rush to enable remote working for employees and the shift to card-less payments, vulnerabilities were exposed, sadly […]
As the upheaval of lockdown begins to diminish, many businesses are turning their attention towards the re-occupancy of offices and what the post-Covid-19 ‘normal’ looks like for their business operations. With social distancing measures still in place for the time being, it appears unlikely that there will be a return to full office capacity any […]
The enforced lockdown in March, as a result of the Covid-19 pandemic, led to lots of businesses hurrying to implement new technology and procedures for their staff to work remotely. For many this meant adapting service provision, while for some, a speedy introduction into card-not-present (CNP) transactions, over the phone and/or online. In the rush […]