Entries by Kate Rayner

What have we learned about card payments in 2021?

It’s been another challenging year for businesses, compounded by on/off lockdowns and travel restrictions as well as working-from-home advice, the implications from which have led to substantial changes in working practices and consumer behaviour. So, what have we learned from our experiences in 2021 and what can we take forward as we move into the […]

NEWS: It’s now possible to integrate our solutions with Stripe

Here at PCI Telecom we’ve recently updated our solutions to become fully integrable with Stripe. This means that our customers can now benefit from our fully PCI compliant card payment gateway working alongside Stripe’s unique processing services. What this means for your business Our multi-channel payment gateway solutions enable you to accept card payments online, […]

MOTO payments and PCI compliance: in-scope vs descope

MOTO payments continue to be an essential piece of the card payment landscape, with around half a billion MOTO payments processed in the UK each year. For many businesses, particularly retailers and food outlets, MOTO payments offer an essential alternative to online channels, enabling more customers to access their products and services. Despite the continued […]

Too early to mention Christmas?

If you’re a retailer, you’ll no doubt have begun planning your Christmas sales period. For many, the busiest time of year requires months of organisation to ensure that products and stock are ready and teams fully prepared. But what about your card payment processing? The number of card-not-present (or CNP) transactions has been on the […]

The dos and don’ts of PCI DSS compliance

Despite being introduced nearly 15 years ago, PCI DSS, for many businesses, continues to be clouded in mystery and confusion. A lack of time and resources, paired with limited understanding of cybercrime and the risks associated with a data breach, mean that many business owners and managers have chosen to bury their head in the […]

Could PCI Webchat be the missing piece of your card payment puzzle?

Are you looking for ways to expand your reach to customers without having to invest heavily in equipment or extra resources? Or maybe you’re considering ways to maintain customer engagement when your staff are mixing office and remote working? Whatever your current conundrum, PCI Webchat could be the solution that you’re looking for. The development […]

Could IVR technology support changes to your post-Covid business operations?

In the post-Covid context, many businesses are looking at how to manage operations, juggling staffing schedules and hybrid office/remote working practices. We’ve noticed an upsurge of interest in our IVR solutions recently, with businesses searching for more automated systems to help them adapt to these new work patterns, while also reducing costs and providing more […]

Worried about the cost of PCI compliance?

In these challenging times many businesses will be looking to cut costs where possible, putting planned expenditure on the back burner and tightening future budgets until Covid disruption blows over. We know that card payment security and PCI compliance aren’t always at the forefront of minds and therefore have the potential to be on the […]

Deal or no deal Brexit, PCI DSS compliance remains the same

With the UK’s departure from the EU just around the corner, many businesses are wondering with uncertainty what future trading of goods and services with European customers will entail. As talks between leaders continue (at the time of writing), businesses are being advised to put in place procedures and practices to ensure a smooth transition […]

The cost benefits of outsourcing your PCI DSS compliance

There is no doubt that British businesses are currently facing unprecedented uncertainty as the Covid-19 pandemic continues and Brexit appears on the near horizon. It’s a challenging time and with a steep climb to recovery ahead, many businesses are cutting costs and tightening their belts. Finding the balance between managing income and overheads with putting […]

European Cyber Security Month – three steps to improve your cyber security

October is European Cyber Security Month – the EU’s annual campaign dedicated to promoting cyber security to individuals and organisations and providing up-to-date online security information through awareness-raising and sharing of good practices. The arrival of Covid-19 brought with it significant challenges for businesses, with many moving from physical to digital, in some cases overnight. […]

What have we learned about cyber security in a pandemic?

The arrival of COVID-19 and the subsequent lockdown posed a significant challenge to businesses and, for many, a swift move away from their usual bricks and mortar operations to ecommerce and over the phone sales. But, in the rush to enable remote working for employees and the shift to card-less payments, vulnerabilities were exposed, sadly […]

Not returning to the office for a while? How to take payments SECURELY while your staff are working from home

The enforced lockdown in March, as a result of the Covid-19 pandemic, led to lots of businesses hurrying to implement new technology and procedures for their staff to work remotely. For many this meant adapting service provision, while for some, a speedy introduction into card-not-present (CNP) transactions, over the phone and/or online. In the rush […]