Blog

Keep up to date with all PCI Telecom’s news, PCI DSS events, the Compliance industry insights and PCI Security Standards resources.

PCI Telecom's Partner Channel

What are the benefits of joining our Partner Channel?

As the attended telephony landscape becomes increasingly competitive,…

Does your payment gateway reflect the quality of your products?

We’ve all been there. You find the perfect product or a super…

How choosing the right card payment gateway can help reduce your operating costs

In a period of uncertainty, when costs are rising and businesses…

Global reach: accepting card payments from anywhere in the world

Expanding a business is a daunting prospect for any business…

Add convenience and improve productivity with Link Payments

Here at PCI Telecom, we’re always looking at ways to improve…

Our transition from Payment Service to Payment Gateway Provider

We've been going through a period of change here at PCI Telecom,…

The new PCI DSS v4.0 has arrived

31 March saw the long-awaited launch of PCI Data Security Standard…

The rise of biometric authentication

The use of biometrics in the authentication of payments has become…

How can businesses bolster their cyber security?

Recent instability in Europe has brought with it the increased…

SCA enforcement deadline fast approaching

The enforcement date for the implementation of Strong Customer…

What have we learned about card payments in 2021?

It's been another challenging year for businesses, compounded…

PCI Telecom acquisition of RealCredit

PCI Telecom is pleased to announce our forthcoming acquisition…

NEWS: It’s now possible to integrate our solutions with Stripe

Here at PCI Telecom we’ve recently updated our solutions to…

MOTO payments and PCI compliance: in-scope vs descope

MOTO payments continue to be an essential piece of the card payment…

The rise of ‘soft declines’: what they are and how to prevent them

‘Soft declines’ of card payments have become more common…

Too early to mention Christmas?

If you’re a retailer, you’ll no doubt have begun planning…

Start-ups: speed up the launch of your business by outsourcing PCI compliance

When you are in the process of starting up a business, it’s…

The dos and don’ts of PCI DSS compliance

Despite being introduced nearly 15 years ago, PCI DSS, for many…

Could PCI Webchat be the missing piece of your card payment puzzle?

Are you looking for ways to expand your reach to customers without…

Could IVR technology support changes to your post-Covid business operations?

In the post-Covid context, many businesses are looking at how…

Worried about the cost of PCI compliance?

In these challenging times many businesses will be looking to…

Don’t let your card payment process get in the way of business success in 2021

Are you setting your sights on business growth in 2021? Or is…

Deal or no deal Brexit, PCI DSS compliance remains the same

With the UK’s departure from the EU just around the corner,…

The cost benefits of outsourcing your PCI DSS compliance

There is no doubt that British businesses are currently facing…
European cyber security month

European Cyber Security Month – three steps to improve your cyber security

October is European Cyber Security Month - the EU’s annual…

What our PCI DSS Level 1 accredited solutions mean for your business

Being an integrated solutions partner of an accredited PCI DSS…

What have we learned about cyber security in a pandemic?

The arrival of COVID-19 and the subsequent lockdown posed a significant…

Not returning to the office for a while? How to take payments SECURELY while your staff are working from home

The enforced lockdown in March, as a result of the Covid-19 pandemic,…

What are the benefits of omnichannel payment solutions?

As a business, it can often feel like you’re on a treadmill…

Covid-19: our solutions to keep your business going when your premises is on lockdown

Thousands of businesses have been thrown into a state of uncertainty…

Biometric payments: what they mean for your business

The payments landscape has evolved at an exceptional rate over…

What to expect from the new PCI DSS v4.0 being launched in 2020

Last year the PCI Security Standards Council announced that a…

The end of another successful year at PCI Telecom. Here’s to the next decade.

As we move towards the end of 2019, we are celebrating another…

Who suffers most when customer data is breached?

There's no doubt about it, data protection and cyber security…

Revisit your PCI DSS compliance this European Cyber Security Month

Despite what we see in the shops, October isn’t just about…

How your card payment process can help you handle fluctuations in business

We’ve worked with a broad range of clients including visitor…

New SCA requirements and what they mean for your business

There has been a lot of talk recently about the introduction…
PCI Telecom | man in shirt on mobile phone

Try keeping it simple. Are seemingly complex systems putting you off addressing your PCI DSS compliance?

One of the most common themes that came up from speaking to business…
Call & Contact Centre Expo PCI Telecom exhibition stand

What we learnt at last month’s Call & Contact Centre Expo

Last month saw us dipping our toes for the first time into the…

Choosing a card payment solution provider? Here are the questions you need to ask.

This week sees the Call & Contact Centre Expo taking place…

Why you need to visit us at the 2019 Call & Contact Centre Expo

There are two months to go until the 2019 Call & Contact…
card payment over the phone

New PCI SSC guidelines for taking card payments over the phone

A revised supplementary guidance document entitled ‘Protecting…
Is it time to start accepting American Express?

Are you excluding customers because of their preferred payment method? Is it time to start accepting American Express?

Many of us know that using American Express as a method of payment…
card payment Black Friday
card payment convenience

For today’s consumer, card payment convenience is key

Did you know that there are still three million businesses in…
Is human error putting your small business at risk?

Is human error putting your small business at risk?

According to the Information Commissioner’s Office (ICO), reported…
Over-the-phone card payments SMEs

PCI Telecom launches new over-the-phone card payment solution especially for SMEs

Being put on hold or being passed between different departments…
IVR Payments

IVR Payments: are the benefits passing you by?

If you haven’t considered installing an IVR payments system…
PCI DSS back to basics

Is going back to basics the best way to tackle PCI DSS and GDPR?

With PCI DSS 3.2 now in place plus the forthcoming introduction…
planning PCI DSS
PCI DSS responsibility

Who has responsibility for your business’s PCI DSS compliance?

The new EU General Data Protection Regulation (GDPR) sets out…
PCI DSS

Will 2018 be the year you decide to take PCI DSS compliance seriously?

We all know that cyber attacks and data hacks are on the rise.…
PCI Telecom_customer_feedback

Two years in. What do our customers say about us?

From the very beginning, we knew that there was a gap in the…
Cyber Security Month 2017

Review your card payment processes in Cyber Security Month 2017

October sees the 5th anniversary of European Cyber Security Month…
GDPR and PCIDSS compliance

Worried about GDPR? If you’re PCI DSS compliant then you needn’t be…

Next year sees the introduction of the EU’s new data legislation,…
hosted vs physical phone systems
Hosted telephony solutions

Five ways to beat the competition!

How a hosted telephony solution can give you an advantage over…
What does PCI DSS compliance mean for start-ups?

What does PCI DSS compliance mean for a start-ups?

PCI DSS compliance regulations apply to any business that store…
What is an automated IVR and how will it remove your PCI DSS risk?

What is an automated IVR and how will it remove your PCI DSS risk?

If you’re a business owner looking to replace your call-answering…
What happens if you fall foul of PCI DSS regulations?

What happens if you don’t comply with PCI DSS regulations?

‘It’ll never happen to us.'  Well, actually it might. More…
How much does PCI DSS compliance cost? Probably not as much as you think.

How much does PCI DSS compliance cost? Probably not as much as you think.

We know from the businesses that we speak to that cost is a major…
PCITelecom: time to sort your PCI DSS compliance

Stop putting it off! Make 2017 the year you achieve PCI DSS compliance.

Ok, so we know it’s unlikely that you considered including…
PCI Telecom reasons to descope you business from PCI DSS

Three reasons why it makes sense to descope your business from PCI DSS

The management of your PCI DSS compliance can be daunting, especially…
PCI Telecom how to protect your online business

Five tips for protecting your business from cyber attack this Black Friday and Cyber Monday

We’re heading towards that time of year again when shoppers…

Is it safe to give out your CVV security code?

If you regularly shop online, you will be familiar with your…

Five top tips to prevent your card being hacked

Whilst almost half of Europeans worry about the safety of their…

As a small business, why should I comply with PCI DSS?

You may have heard of PCI compliance and you may be thinking,…

EU Data Protection Directive in the process of being updated – what does this mean for your business?

Over the last 20 years, technology has dramatically changed,…

A third of employees would sell your company data for the right price

A recent study undertaken by security company Clearswift has…

PCI Compliance ‘merchant levels’ – where do you fit?

You may have heard of the four PCI compliance merchant levels…

Carphone Warehouse hackers may have gained access to 2.4m customers’ data

Millions of Carphone Warehouse customers’ personal data may…

Payment Industry Acronyms

There are many abbreviations in use within the payments industry…

DTMF suppression explained

Traditionally the only way organisations have maintained PCI…

World’s Biggest Data Breaches

Last week we discussed how a data breach could affect your business.…

How a data breach could affect your business

According to a survey conducted by Experian, two in five British…

What is PCI DSS Compliance? The Basics

Whilst it is obvious that PCI compliance is an important topic…